headers for certain groups are failing to download

Technical support and discussion of Newsbin Version 6 series.

headers for certain groups are failing to download

Postby clem37 » Thu Mar 16, 2017 2:43 pm

For a few groups, starting today, it will download a few thousand headers and then stop. It keeps stopping at the same number of headers and then it fails and no new headers are shown in the group. It's like there's something in one of the headers that's causing a problem. I've tried turning off all the filters, but the results are the same. Is there a way to force it to ignore the problem and go on? I know the total (shown in the parenthesis) are there because I can see them in a different reader.
clem37
n00b
n00b
 
Posts: 5
Joined: Tue Dec 06, 2016 2:40 pm

Registered Newsbin User since: 04/27/11

Re: headers for certain groups are failing to download

Postby Quade » Thu Mar 16, 2017 3:17 pm

What group are we talking about here?

Do you see a number in parens down near where it says "Cache"?
User avatar
Quade
Eternal n00b
Eternal n00b
 
Posts: 44986
Joined: Sat May 19, 2001 12:41 am
Location: Virginia, US

Registered Newsbin User since: 10/24/97

Re: headers for certain groups are failing to download

Postby clem37 » Thu Mar 16, 2017 3:48 pm

The cache at the bottom says 199/200(1), another group it says 199/200(0)
clem37
n00b
n00b
 
Posts: 5
Joined: Tue Dec 06, 2016 2:40 pm

Registered Newsbin User since: 04/27/11

Re: headers for certain groups are failing to download

Postby Quade » Thu Mar 16, 2017 5:24 pm

Without knowing the group, I can't test it here. You can PM me the group names if you don't want to make it public.
User avatar
Quade
Eternal n00b
Eternal n00b
 
Posts: 44986
Joined: Sat May 19, 2001 12:41 am
Location: Virginia, US

Registered Newsbin User since: 10/24/97

Re: headers for certain groups are failing to download

Postby Quade » Mon Mar 20, 2017 11:08 am

Just to wrap this up. It turns out "Avast" was blocking the download of compressed headers. When XFeatures was disabled, which disables header compression, it started working again.
User avatar
Quade
Eternal n00b
Eternal n00b
 
Posts: 44986
Joined: Sat May 19, 2001 12:41 am
Location: Virginia, US

Registered Newsbin User since: 10/24/97

Re: headers for certain groups are failing to download

Postby clem37 » Mon Mar 20, 2017 11:27 am

Telling avast to ignore newsbin and to ignore it's data folder fixed the problem
clem37
n00b
n00b
 
Posts: 5
Joined: Tue Dec 06, 2016 2:40 pm

Registered Newsbin User since: 04/27/11

Re: headers for certain groups are failing to download

Postby clem37 » Sun Mar 26, 2017 2:18 pm

Actually, modifying Avast, would seem to have been a coincidence, as the problem has returned. Newshosting says that this problem is probably due to a windows update, and that an earlier version of newbin seems to be working ok. Is this true?
clem37
n00b
n00b
 
Posts: 5
Joined: Tue Dec 06, 2016 2:40 pm

Registered Newsbin User since: 04/27/11

Re: headers for certain groups are failing to download

Postby dexter » Sun Mar 26, 2017 4:53 pm

I don't believe it was a coincidence. If Avast updated again since you made the changes it might have started messing with Newsbin again. If you want to test the theory, temporarily disable Avast, reboot your machine, and see if the problem goes away.
User avatar
dexter
Site Admin
Site Admin
 
Posts: 9514
Joined: Fri May 18, 2001 3:50 pm
Location: Northern Virginia, US

Registered Newsbin User since: 10/24/97

Re: headers for certain groups are failing to download

Postby mountainsoft » Wed Mar 29, 2017 12:14 pm

Excellent! I couldn't figure out why my newsgroup headers stopped downloading a couple days ago. Avast turned out to the cause. I never would have thought of that.

In Avast Settings, click Components, then click customize in the Mail Shield section. Uncheck the "Scan Newsgroup Messages (NNTP)", then click OK.

Newsbin seems to download the headers fine after doing that.
mountainsoft
Occasional Contributor
Occasional Contributor
 
Posts: 13
Joined: Fri Mar 07, 2014 12:26 pm

Registered Newsbin User since: 01/09/14

Re: headers for certain groups are failing to download

Postby clem37 » Wed Mar 29, 2017 12:49 pm

For me unchecking nntp, or even disabling the mail shield wasn't sufficient. I have to completely turn off avast for a few min and then things work.
clem37
n00b
n00b
 
Posts: 5
Joined: Tue Dec 06, 2016 2:40 pm

Registered Newsbin User since: 04/27/11

Re: headers for certain groups are failing to download

Postby dexter » Wed Mar 29, 2017 12:55 pm

System might require a reboot for those settings to take effect.
User avatar
dexter
Site Admin
Site Admin
 
Posts: 9514
Joined: Fri May 18, 2001 3:50 pm
Location: Northern Virginia, US

Registered Newsbin User since: 10/24/97

Re: headers for certain groups are failing to download

Postby flummoxed » Tue May 02, 2017 2:54 am

I had this too and disabling compressed headers worked, but now after some avast updates I tested and the problem seems to have gone away and I'm back to fast header downloads.
just fyi, ymmv, etc.
flummoxed
Occasional Contributor
Occasional Contributor
 
Posts: 15
Joined: Thu May 15, 2008 4:47 pm

Registered Newsbin User since: 10/24/07

Re: headers for certain groups are failing to download

Postby dexter » Tue May 02, 2017 8:58 am

Great, thanks for letting us know.
User avatar
dexter
Site Admin
Site Admin
 
Posts: 9514
Joined: Fri May 18, 2001 3:50 pm
Location: Northern Virginia, US

Registered Newsbin User since: 10/24/97

Re: headers for certain groups are failing to download

Postby Quade » Tue May 02, 2017 12:49 pm

I had this too and disabling compressed headers worked, but now after some avast updates I tested and the problem seems to have gone away and I'm back to fast header downloads.
just fyi, ymmv, etc.


Keep in mind that the data Avast was flagging was randomly generated by the compression process so, working now doesn't promise working in the future. If you can't make Avast completely ignore Newsbin's connections, I'd leave compression turned off.
User avatar
Quade
Eternal n00b
Eternal n00b
 
Posts: 44986
Joined: Sat May 19, 2001 12:41 am
Location: Virginia, US

Registered Newsbin User since: 10/24/97

Re: headers for certain groups are failing to download

Postby flummoxed » Sat Jul 15, 2017 10:56 pm

Quade wrote:
I had this too and disabling compressed headers worked, but now after some avast updates I tested and the problem seems to have gone away and I'm back to fast header downloads.
just fyi, ymmv, etc.


Keep in mind that the data Avast was flagging was randomly generated by the compression process so, working now doesn't promise working in the future. If you can't make Avast completely ignore Newsbin's connections, I'd leave compression turned off.


It was actually a setting in a seemingly odd place I changed, probably not the version update

for avast people it's
Settings -> Components -> Mail Shield -> Customize
and uncheck 'scan newsgroup messages'
unfortunately then your newsgroup messages wont be scanned so be sure to scan whatever might be downloaded
flummoxed
Occasional Contributor
Occasional Contributor
 
Posts: 15
Joined: Thu May 15, 2008 4:47 pm

Registered Newsbin User since: 10/24/07


Return to V6 Technical Support

Who is online

Users browsing this forum: No registered users and 2 guests

cron