Problem Contacting the Search Server: Contact Tech Support

Technical support and discussion of Newsbin Version 6 series.

Problem Contacting the Search Server: Contact Tech Support

Postby fishmanj98 » Thu Dec 29, 2016 12:24 am

Hi

I just tried to do a simple search and got the Problem Contacting the Search Server: Contact Tech Support message

I am running 6.72 (bld 4776) on Win 7 Pro.

Also I got these messages from the log

[21:52:15] ERROR WebClient: Connnection Failed to: is.newsbin.com
[22:06:51] ERROR SSL Lib returned error: 0xffffffffffffffb4
[22:06:51] ERROR WebClient: Connnection Failed to: is.newsbin.com

I have a valid connection, my news server is fine and I was able to download a few test text files from my news server. And I verified on the newsbin control panel page that my newsbin search subscription is valid for another year

Is this a newsbin issue because everything seems to be fine here.
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Re: Problem Contacting the Search Server: Contact Tech Suppo

Postby Quade » Thu Dec 29, 2016 1:50 am

I'm seeing it too. I'll have to look into it.

Thanks.
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Re: Problem Contacting the Search Server: Contact Tech Suppo

Postby bc91344 » Thu Dec 29, 2016 3:51 am

Same here, and I verified my subscription as well.
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Re: Problem Contacting the Search Server: Contact Tech Suppo

Postby Vimes » Thu Dec 29, 2016 5:47 am

^^^^^ excellent, it saves me making a post about it.

Oh wait.....
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Re: Problem Contacting the Search Server: Contact Tech Suppo

Postby lincsat » Thu Dec 29, 2016 9:23 am

Any ETA on a fix? I guess there's no need for everyone to submit a support ticket
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Re: Problem Contacting the Search Server: Contact Tech Suppo

Postby Quade » Thu Dec 29, 2016 9:44 am

Any ETA on a fix? I guess there's no need for everyone to submit a support ticket


I think soon. Thanks or the report.
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Re: Problem Contacting the Search Server: Contact Tech Suppo

Postby fishmanj98 » Thu Dec 29, 2016 10:50 am

Quade wrote:
Any ETA on a fix? I guess there's no need for everyone to submit a support ticket


I think soon. Thanks or the report.


Thanks quade. Its working this AM

Have a great new year (and be safe)

J
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Re: Problem Contacting the Search Server: Contact Tech Suppo

Postby terrygg » Thu Dec 29, 2016 1:26 pm

Mine is still broken this morning. I am getting Web Client Timeout. I can download posts but can not search.
Terry Gray


**** I just installed the latest Beta Release and now search is working.
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Re: Problem Contacting the Search Server: Contact Tech Suppo

Postby lincsat » Sun Jan 08, 2017 11:45 am

This issue has appeared again for me today - are you aware
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Re: Problem Contacting the Search Server: Contact Tech Suppo

Postby dexter » Sun Jan 08, 2017 4:36 pm

Yeah, had a hiccup this morning. It is happening more often so I'm making changes this week to address the issue. Sorry for the inconvenience.
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Re: Problem Contacting the Search Server: Contact Tech Suppo

Postby cheezystix » Thu Jan 12, 2017 12:53 am

same error for me tonight about 9:45pm cst ? and 10:24 cst

[22:24:11] ERROR SSL Lib returned error: 0xffffffffffffffb4
[22:24:11] ERROR WebClient: Connnection Failed to: is.newsbin.com


Cannot connect
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Re: Problem Contacting the Search Server: Contact Tech Suppo

Postby DeadSerious » Thu Jan 12, 2017 2:08 am

Down again for me as well.
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Re: Problem Contacting the Search Server: Contact Tech Suppo

Postby johnisme » Thu Jan 12, 2017 2:13 am

Same here as well.
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Re: Problem Contacting the Search Server: Contact Tech Suppo

Postby dale_j » Thu Jan 12, 2017 2:33 am

Ditto
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Re: Problem Contacting the Search Server: Contact Tech Suppo

Postby UPdown » Thu Jan 12, 2017 3:09 am

yep
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Re: Problem Contacting the Search Server: Contact Tech Suppo

Postby Quade » Thu Jan 12, 2017 4:00 am

Should be working now.
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Re: Problem Contacting the Search Server: Contact Tech Suppo

Postby UPdown » Thu Jan 12, 2017 4:39 am

yep

thanks
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Re: Problem Contacting the Search Server: Contact Tech Suppo

Postby cheezystix » Thu Jan 12, 2017 9:51 am

UPdown wrote:yep

thanks



Yep .. all good again this morning .. Thanks
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