Newsbin won't connect

Technical support and discussion of Newsbin Version 6 series.

Newsbin won't connect

Postby devoid2 » Fri Jul 17, 2015 12:36 am

Started acting funny a couple of days ago--the opening message of the day says "Navigation too the webpage was canceled"

I installed a new version, and when trying to register it tells me "Can't contact server"

version 6.60

I contacted Giganews, they suggested trying another news reader. Free Agent is working fine.

I've tried disabling the virus checker and firewall, rebooting, and powering off and rebooting the router.

I miss my Newsbin. thanks
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Re: Newsbin won't connect

Postby Quade » Fri Jul 17, 2015 1:10 am

Basically something on your PC is blocking Newsbin off the internet. I know you say your security software is turned off but you have all the symptoms.

I'd probably turn it back on and tell it to let Newsbin onto the internet.
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Re: Newsbin won't connect

Postby devoid2 » Fri Jul 17, 2015 2:24 pm

that computer is in trouble, nuke and pave coming soon. I just installed Newbin on another laptop and when I ask it to show the posts they appear for a split second and then are gone. Any ideas on how to show them?
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Re: Newsbin won't connect

Postby Quade » Fri Jul 17, 2015 3:14 pm

Clear out the global filter profile. it's probably filtering out the posts.
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Re: Newsbin won't connect

Postby devoid2 » Fri Jul 17, 2015 6:37 pm

I've set the filters to "none" but they don't stay--they keep resetting to 0 kb. What am I missing here? Doesn't the "ok" button save the filter?
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Re: Newsbin won't connect

Postby Quade » Fri Jul 17, 2015 7:05 pm

1 - Click the funnel button on the toolbar. Select "Global" make sure there's nothing list and if there is remove it.

2 - What's your "storage age" set to? Someone else had similar symptoms and had it set to zero which essentially threw away all the newly downloaded headers.
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Re: Newsbin won't connect

Postby devoid2 » Fri Jul 17, 2015 11:26 pm

still no luck

here's a movie of the action--disappearing headers

http://joerose.com/misc/Newsbin.MOV

and a screen shot of my global filter

http://joerose.com/misc/Global%20filter.jpg

thanks
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Re: Newsbin won't connect

Postby Quade » Fri Jul 17, 2015 11:33 pm

1 - What's the "Storage Age" setting?

2 - Remove the "show filenames" setting.

3 - Remove the 10 gig size limiter. Set it to 0 which means disabled. If that doesn't work, we'll delete the filters db.

This is how you delete the filters DB.

4 - In the options select "Open Data Folder". Exit Newsbin. From the new folder. Delete or move "Filters.db3" and "PosterLockout.txt". Restart and try again.
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Re: Newsbin won't connect

Postby devoid2 » Sat Jul 18, 2015 8:21 am

followed your instructions, filter profile window is now completely empty of data.

in "Settings", storage age is 5000.

still same results--

thanks for staying on this
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Re: Newsbin won't connect

Postby Quade » Sat Jul 18, 2015 10:25 am

You might load a group, click the green power button then reset each of the controls that becomes active to "None".

If that doesn't work, it might be time to re-install from scratch. I'm at the "I don't know" stage. Clearly the data is there and it's being filtered out. It's apparently not a filter profile.
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