Sudden "connection failed" errors

Technical support and discussion of Newsbin Version 6 series.

Sudden "connection failed" errors

Postby boxner1 » Sat Sep 27, 2014 9:33 pm

Description: [19:11:23] ERROR DG - Connection Failed: Blocknews Server Index:2 502 reader1.blocknews.net: Access denied to your node -
support@blocknews.net
[19:11:23] ERROR DG - Connection Failed: Blocknews Server Index:2 502 reader1.blocknews.net: Access denied to your node -
support@blocknews.net
[19:11:24] ERROR DG - Connection Failed: Bills_Server Server Index:1 502 Authentication Failed

I've been using Newsbin Pro for 11 months without any problem. Today I'm running into the above problem. I upgraded from 6.51 to 6.53 (64bit) but
get the same issue. Windows 8.1.

I've made zero changes to my Newsbin Pro setup. I've made zero changes to my Blocknews account. I checked and it's still active,
with download data available. I've made zero changes to my NewsDemon account (the one named Bills_Server). I checked and it's still
active, with download data available.

From my Blocknews account:

Your Usage
You Have Used 0.12555 GBs Of Your 5 GBs Purchased.

**Updates Every 10 Minutes**

From my NewsDemon account:

Member Id: 1024xxxx Status:Active Joined: 2013-09-16 *Last Invoice:
2013-09-16 *USAGE Used:1.66 GB Remaining:8.34 GBAuto Recycle: N/A
Billing Currency:USD

I've rechecked my settings on NewsbinPro and it has the correct login/password for each of the two news sources.

I checked my NewsbinPro account and it appears to be active, with a few weeks remaining:

Product Period Payment Type Amount
Standard Internet Search - 1 Year October 13, 2013 October 13,
2014 PayPal $30.00

Any suggestions?
boxner1
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Re: Sudden "connection failed" errors

Postby Quade » Sat Sep 27, 2014 11:57 pm

502 reader1.blocknews.net: Access denied to your node -support@blocknews.net


1 - It's an error from your server. You need to ask them about it .

[19:11:24] ERROR DG - Connection Failed: Bills_Server Server Index:1 502 Authentication Failed


2 - Looks like a password problem.

Both of these errors are coming from your server. So, you need to ask them why #1 blocked your node and why #2 Doesn't like your password.
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Quade
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Location: Virginia, US

Registered Newsbin User since: 10/24/97


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