unable to find download data

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unable to find download data

Postby Smoker » Wed Nov 27, 2013 10:48 am

I've just recently noticed the following in the logs

[08:46:00] ERROR Resolver: Unable to find Download data - 1

This was for something posted 1d:01h:10m ago

Any help would be appreciated
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Re: unable to find download data

Postby Quade » Wed Nov 27, 2013 12:44 pm

Is it downloading? This might not actually mean anything I believe I've suppressed this error in RC4.
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Re: unable to find download data

Postby Smoker » Wed Nov 27, 2013 12:47 pm

just says "Queued for download" but does not download.
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Re: unable to find download data

Postby Quade » Wed Nov 27, 2013 4:45 pm

[08:46:00] ERROR Resolver: Unable to find Download data - 1


Headers or search? Newsbin has to get the actual download data for a download from either the existing headers on disk or if for search, from the search database.

There are a couple situations where this could mess up:

1 - You add a bunch to download, then shift-delete the files and the delete happens before the files finish adding to the download list.

2 - You show a bunch of files in the post list, then re-download headers. This makes those shown items invalid.

3 - If you're using search, a connection can't be made to the search server.
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Re: unable to find download data

Postby Smoker » Wed Dec 18, 2013 8:45 pm

Finally got back to this issue

Turns out that I have a Watch Topic that I rescanned and then looked all the posts. From there I would double click to download something and I get the "ERROR Resolver: Unable to find Download data - 1".

However if I take the very same search string to a Search tab and it comes up with the same results, then double click on an item to download... it downloads.

So it's something to do with the watch topics function.
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Re: unable to find download data

Postby Smoker » Mon Dec 30, 2013 1:39 pm

What I posted didn't help figuring out the problem ?
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Re: unable to find download data

Postby Quade » Mon Dec 30, 2013 3:09 pm

How are you feeding the watch list? I use the watch lists every day for both automatic and manual downloads and haven't seen this. Wonder if you named a watch item the same as some other group or topic?

What's your "storage age" set to? How does it compare to the age of these files?

I have one watch list item from "Search". I did a rescan, filled it in with the latest data and tried to download. It's working. I suspect something is wrong with the watch list DB for that item. Might want to delete it in the spool_V6 folder and re-feed it.
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Re: unable to find download data

Postby Smoker » Mon Dec 30, 2013 3:16 pm

Quade wrote:How are you feeding the watch list? I use the watch lists every day for both automatic and manual downloads and haven't seen this. Wonder if you named a watch item the same as some other group or topic?

What's your "storage age" set to? How does it compare to the age of these files?


I have a storage age of 1 day. I believe it was from the default install.

The watch lists are basically shows, no duplicate names.
They seem to work fine automatically downloading.

It's just when I try to download from a list created from "rescan"
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Re: unable to find download data

Postby Quade » Mon Dec 30, 2013 3:23 pm

I have a storage age of 1 day. I believe it was from the default install.


Default storage age is something like 5000 days. I suspect this is the issue. That records are being thrown away.
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Re: unable to find download data

Postby Smoker » Mon Dec 30, 2013 3:25 pm

Quade wrote:
I have a storage age of 1 day. I believe it was from the default install.


Default storage age is something like 5000 days. I suspect this is the issue. That records are being thrown away.


OK I set it to 5000
I suspect though that will not help immediately ?
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Re: unable to find download data

Postby Quade » Mon Dec 30, 2013 3:30 pm

You'll have to re-scan. The data is already thrown away.
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Re: unable to find download data

Postby Smoker » Mon Dec 30, 2013 3:38 pm

Quade wrote:You'll have to re-scan. The data is already thrown away.


The re-scan will get the data back ?
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