Empty group since a lot of weeks

Technical support and discussion of Newsbin Version 6 series.

Empty group since a lot of weeks

Postby Jacques56 » Fri Oct 11, 2013 12:51 pm

A few weeks ago, I don't have any post on a.b. boneless

Newsbin Pro v6.50b16 says :

[17:14:36] ERROR DownloadRecords - Reports Empty Group:alt.binaries.boneless

It is not a problem only with this version of NB because with other it was same thing.

I tried deleted store posts
purge to display age
delete group et add group and download latest : I get same error message.

I have other groups that work well, problem only with boneless

My server is TweakNews. I wrote to them but theyt did'nt find anything.

Thanks for your help
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Re: Empty group since a lot of weeks

Postby Quade » Fri Oct 11, 2013 1:16 pm

1 - In the network options select "Show Server Commands".

2 - "Download Latest" from boneless.

3 - Look in the logging tab.

[12:12:56] HIGH AW alt.binaries.boneless GROUP alt.binaries.boneless |211 7980446439 2256535552 10236981990 alt.binaries.boneless

AW - Server
211 - Ok
7980446439 - Record count
2256535552 - Min Records;
10236981990 - Max records
alt.binaries.boneless - Group

This is what you should see. The numbers will be different. Get this line and cut and paste it into a reply here.

This says AW has nearly 8 billion posts in Boneless.
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Re: Empty group since a lot of weeks

Postby Jacques56 » Fri Oct 11, 2013 1:47 pm

I did that many time :
[18:47:47] ERROR DownloadRecords - Reports Empty Group:alt.binaries.boneless

options select "Show Server Commands" was already on
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Re: Empty group since a lot of weeks

Postby Quade » Fri Oct 11, 2013 2:03 pm

You should be seeing the command I listed. If that's all you see it sounds like "show network commands" isn't working. Are you sure you're looking in the logging tab and not in the popup window?

I cut and pasted this response right from the logging tab.

[12:12:56] HIGH AW alt.binaries.boneless GROUP alt.binaries.boneless |211 7980446439 2256535552 10236981990 alt.binaries.boneless


If you're not seeing something like this, you have something else going on.

[13:04:34] LOW Connection Status: SSL Connection Server: ssl.astraweb.com SSL Cert: *.astraweb.com Stats: DES-CBC3-MD5 168 SSLv2
[13:04:35] HIGH AW alt.binaries.boneless GROUP alt.binaries.boneless |211 7980871541 2256535552 10237407092 alt.binaries.boneless


Starting from scratch with my connections closed.

In the "advanced" options. Make sure logging is set to "Debug".
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Re: Empty group since a lot of weeks

Postby Quade » Fri Oct 11, 2013 2:46 pm

Dex got this

[13:44:14] HIGH Tweaknews alt.binaries.boneless GROUP alt.binaries.boneless 211 1 2147483647 2147483647 alt.binaries.boneless
[13:44:14] ERROR DownloadRecords - Reports Empty Group:alt.binaries.boneless


Basically tweaknews is broken. If you send these two log lines to Tweak that should be enough to convince them it's broken.
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Re: Empty group since a lot of weeks

Postby Jacques56 » Fri Oct 11, 2013 7:03 pm

I think too that the problem is on the server side.
Up to now they did'nt do anything.
This night I wrote them again and am waiting for their answer.

I was asking myself if it was not a kind of sensure (DMCA request ?) If it is the case, I will change ...

Thank a lot for your help.
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Re: Empty group since a lot of weeks

Postby Jacques56 » Fri Oct 11, 2013 7:15 pm

Quade wrote:Dex got this

[13:44:14] HIGH Tweaknews alt.binaries.boneless GROUP alt.binaries.boneless 211 1 2147483647 2147483647 alt.binaries.boneless
[13:44:14] ERROR DownloadRecords - Reports Empty Group:alt.binaries.boneless


Basically tweaknews is broken. If you send these two log lines to Tweak that should be enough to convince them it's broken.


---------------
I want to add something,

In Newsbin Pro a.b.boneless is empty and it is not possible to see any post but downloading something with a nzb file on boneless works with tweaknews servers.
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Re: Empty group since a lot of weeks

Postby Quade » Fri Oct 11, 2013 7:16 pm

This isn't DMCA. It looks like their server has problems when the count in the group goes over 2 billion.

In Newsbin Pro a.b.boneless is empty and it is not possible to see any post but downloading something with a nzb file on boneless works with tweaknews servers.


Headers and posts are often stored in different places so, showing an empty group but, being able to download the files from the group isn't that unusual.
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Re: Empty group since a lot of weeks

Postby Jacques56 » Fri Oct 11, 2013 7:25 pm

I gave url of this topic to TweakNews so I hope they will quickly solve the problem.

I Will come back to say to you the end of the story, and many thanks for your help.
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Re: Empty group since a lot of weeks

Postby Jacques56 » Sun Nov 03, 2013 1:41 pm

tweakNews never gave me any answer Image link not allowed for unregistered users
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Re: Empty group since a lot of weeks

Postby Quade » Sun Nov 03, 2013 3:44 pm

It's probably decently hard to fix. It means changing from 32 to 64 bit numbers. I had to do it in Newsbin a couple years ago.
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Re: Empty group since a lot of weeks

Postby dexter » Sun Nov 03, 2013 4:10 pm

Jacques56 wrote:tweakNews never gave me any answer :(


Me neither. I thought I might have some pull with them but, sadly, no.
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Re: Empty group since a lot of weeks

Postby Jacques56 » Mon Jul 28, 2014 12:27 pm

Quade wrote:1 - In the network options select "Show Server Commands".

2 - "Download Latest" from boneless.

3 - Look in the logging tab.

[12:12:56] HIGH AW alt.binaries.boneless GROUP alt.binaries.boneless |211 7980446439 2256535552 10236981990 alt.binaries.boneless

AW - Server
211 - Ok
7980446439 - Record count
2256535552 - Min Records;
10236981990 - Max records
alt.binaries.boneless - Group

This is what you should see. The numbers will be different. Get this line and cut and paste it into a reply here.

This says AW has nearly 8 billion posts in Boneless.


Today I come back on this topic because :

- Boneless always empty group
- And alt.bin.town became in the same situation :


[17:11:34] HIGH TweakNews alt.binaries.town GROUP alt.binaries.town
|211 1 2147483647 2147483647 alt.binaries.town

I wrote again to tweaknews
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Re: Empty group since a lot of weeks

Postby Quade » Mon Jul 28, 2014 1:27 pm

You know there are a number of servers out there. Maybe you can use tweaknews as a backup and download headers from Astraweb. They have the fastest headers of any server's I've tried.

Newsbin Search will still work with them too, since we don't get headers from them.
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Re: Empty group since a lot of weeks

Postby Jacques56 » Tue Jul 29, 2014 12:26 pm

Thanks Quad for your answer

I received this information from tweaknews :

There appear to be some problems with our headers. We are working on that.
Articles in that groups can still be retrieved, for instance by using nzb's.
We are working on the header issue.


But the problem lasts for a year !!
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Re: Empty group since a lot of weeks

Postby Jacques56 » Tue Jul 29, 2014 12:30 pm

Quade wrote:Maybe you can use tweaknews as a backup and download headers from Astraweb. They have the fastest headers of any server's I've tried.
Newsbin Search will still work with them too, since we don't get headers from them.



Is it possible to have two servers in Newbin Pro ? one for the headers and one for the downloads ?

If yes, how must be the settings ?
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Re: Empty group since a lot of weeks

Postby Quade » Tue Jul 29, 2014 12:30 pm

1 - It's a problem in the server and probably not easy to fix.

2 - Most people don't care about headers anymore so, they might not ever fix it.

I wouldn't wait for them. If you want headers you'll need to get them someplace else.

Is it possible to have two servers in Newbin Pro ? one for the headers and one for the downloads ?

If yes, how must be the settings ?


Sure. On tweaknews in the server options, check "No Header Download". Then add another server and don't check this.
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Re: Empty group since a lot of weeks

Postby Jacques56 » Tue Jul 29, 2014 12:46 pm

I looked at prices for an other server
but I don't find special price for only headers downloads (or small downloads), so I should have to pay twice for only solve headers problem.
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Re: Empty group since a lot of weeks

Postby Quade » Tue Jul 29, 2014 1:19 pm

That's completely up to you.

I have two servers and I download files from both at the same time. In cases where one server doesn't have part of the file, the other one might.
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