6.41B1 Unable to Find Download Data

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6.41B1 Unable to Find Download Data

Postby Stuart264 » Sat Nov 10, 2012 6:06 am

Downloads suddenly keep stopping on 6.41B1 with the error message of [09:04:44] ERROR - Resolver: Unable to find Download data any idea what's happening?
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Re: 6.41B1 Unable to Find Download Data

Postby Quade » Sat Nov 10, 2012 11:32 am

On retry Newsbin looks in the spools to see if there is updated header data. If the files are already complete then this won't matter. If it can't find the data, it'll report this message. Not sure this applies to your problem.

Do you see any other errors when it stalls?
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Re: 6.41B1 Unable to Find Download Data

Postby Stuart264 » Sun Nov 11, 2012 12:44 pm

No other error messages, it just completely stalls, but I tried disabling auto par and that seems to stop it happening.
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Re: 6.41B1 Unable to Find Download Data

Postby Quade » Sun Nov 11, 2012 12:55 pm

I'd look closely at the download and see if it needs manual intervention. If chunks are missing or in red then it's not ready. Sounds like Newsbin is periodically re-trying the download but, that it's not complete. If the set isn't at least 90% completed on download, Newsbin waits for new data or manual intervention. This math goes away when you disable autopar.
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Re: 6.41B1 Unable to Find Download Data

Postby microguy » Tue Nov 27, 2012 6:35 pm

I'm experiencing this issue also with 6.41B1 and the other recent 6.40 releases. Reverting back to 6.34 solves the downloading pausing issue.
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Re: 6.41B1 Unable to Find Download Data

Postby microguy » Fri Nov 30, 2012 2:53 pm

This problem appears to have been resolved. I used "post storage > delete stored posts" from the problem group and continued to restart NewsBin after each pause over a 2-day period. Now I can download headers, mark for download and the application completes the download without pausing.
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Re: 6.41B1 Unable to Find Download Data

Postby microguy » Thu Dec 06, 2012 12:31 am

microguy wrote:This problem appears to have been resolved. I used "post storage > delete stored posts" from the problem group and continued to restart NewsBin after each pause over a 2-day period. Now I can download headers, mark for download and the application completes the download without pausing.


CORRECTION: PROBLEM HAS RETURNED. REVERTING BACK TO 6.34 SOLVES ISSUE.
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