6.40 RC1 Crash

Technical support and discussion of Newsbin Version 6 series.

6.40 RC1 Crash

Postby rbswft » Fri Aug 24, 2012 4:49 am

Started having this crash in the new version.

Running windows 7 x64

Only started since RC1 installed.

Any ideas?

Many Thanks



Log Name: Application
Source: Application Error
Date: 24/08/2012 03:02:37
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic

Faulting application name: NewsbinPro64.exe, version: 6.4.1.0, time stamp: 0x503251b3
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000374
Fault offset: 0x00000000000c40f2
Faulting process id: 0x954
Faulting application start time: 0x01cd80905ca71587
Faulting application path: C:\Newsbin\NewsbinPro64.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: c666c050-ed8f-11e1-9b6f-005056810010
Event Xml:
<EventData>
<Data>NewsbinPro64.exe</Data>
<Data>6.4.1.0</Data>
<Data>503251b3</Data>
<Data>ntdll.dll</Data>
<Data>6.1.7601.17725</Data>
<Data>4ec4aa8e</Data>
<Data>c0000374</Data>
<Data>00000000000c40f2</Data>
<Data>954</Data>
<Data>01cd80905ca71587</Data>
<Data>C:\Newsbin\NewsbinPro64.exe</Data>
<Data>C:\Windows\SYSTEM32\ntdll.dll</Data>
<Data>c666c050-ed8f-11e1-9b6f-005056810010</Data>
</EventData>
</Event>
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Re: 6.40 RC1 Crash

Postby Quade » Fri Aug 24, 2012 9:48 am

What are you doing when it crashes?
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Re: 6.40 RC1 Crash

Postby DThor » Fri Aug 24, 2012 9:50 am

Going to need more information, can you whittle down the scenario a bit? For example, does a certain operation trigger it? Have you tried completely disabling any antivirus? Does this happen if you try running as admin? Anything at all unusual about your setup? AMD/Intel? Running anything else at the time?

Basically Quade doesn't ship product out the door, even a beta, if he knows it crashes. If it is crashing, then something unexpected is happening, and as much info about how you're running things differently than most of us could provide a clue. Sadly those crash logs are of little use except saying 'newsbin crashed'.

DT
V6 Troubleshooting FAQ . V6 docs. Usenet info at Usenet Tools. Thanks!
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Re: 6.40 RC1 Crash

Postby rbswft » Fri Aug 24, 2012 1:37 pm

Sorry, was super vague when posted that.

It happened during the night but looks like it happened directly after an auto unrar completed. Just looking at the time stamps of the last file downloaded and the file extracted and almost exactly the same.

Hope this helps.

Will keep an eye on it over the weekend, so hopefully will be able to give more details.
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Re: 6.40 RC1 Crash

Postby rbswft » Fri Sep 07, 2012 11:24 am

Whatever was the issue in RC1, seemed to be resolved in RC2.

Many Thanks
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Re: 6.40 RC1 Crash

Postby Quade » Fri Sep 07, 2012 11:59 am

That's good to hear.
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