Quade - what to do?

Technical support and discussion of Newsbin Version 6 series.

Quade - what to do?

Postby dane » Tue May 01, 2012 9:06 am

HI - I'm having a problem where the subject line of posts are replaced with the word "deleted" which we discussed a while ago. Your last post on the subject said:

Re: Stange behavior of subjects

Postby Quade ยป Tue Apr 24, 2012 7:59 am
I'm leaning toward a timing problem in Newsbin. Or something like a notification that gets missed internally. Since it doesn't happen here, the problem will be reproducing it.


Is this something which is likely to be resolved in the near future, and I should hang in there, or should I retreat to v6.0 (the last that worked well for me) and keep trying new versions as they're released. In the version I tried before 6.3, I had difficulty with NB displaying the selected filter for each group, a problem which is resolved in 6.3.

If reinstalling 6.0 is your advice, please remind me how to do so without losing my settings and storage.

Thanks,
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Re: Quade - what to do?

Postby Quade » Tue May 01, 2012 9:47 am

What happens if you load the group, the toggle the filters on then off (or off then on)? The filters are the little power button thing in the middle top of the list. Does anything show up?
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Re: Quade - what to do?

Postby dane » Tue May 01, 2012 8:54 pm

The listings that have valid subjects continue to, and those whose subject say "deleted" continue to say deleted.

However, this is strange: if I look at the poster's name of a "deleted" listing and go to the search tab and search for that name, the post is displayed with it's proper subject name. I'm pretty sure that it's the same 'cause the size and time of posting are the same. So that seems to suggest that the listing is stored correctly in storage and is just being displayed incorrectly in the group listing.

Sorry to be such a pain,
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Re: Quade - what to do?

Postby Quade » Tue May 01, 2012 9:00 pm

I'd just like to get to the bottom of it and fix it if it's broken.

What you're saying is enabling the filters does nothing.

I'm sort of drawing a blank. I know why it would say deleted but, I'm not sure why it's saying deleted for you. The "Deleted" message isn't supposed to be seen. It represents an internal error. If you have a group that does it, and isn't too big. What happens if you right click and "Download all Headers" on the group?

Is it just some groups that do this? Do you load up individual groups or groups of groups?
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Re: Quade - what to do?

Postby dane » Wed May 02, 2012 12:50 am

Hi

I usually load up groups of groups - each one with 2 or 3 groups in the set. I have this problem with all of my groups.

I download all headers for a.b.ebooks - about 645k in size. Same thing.
Blew the group away. Re-added it, d/led all headers - same thing.

Good news/bad news: blew away the group - then found and blew away the spool directory (there was a v1 spool directory too).
Re-added the group, d/led all headers - ALL BETTER! No deleted subjects. Good news is that it's a way to fix all my groups. Bad news is that I lose all my saved headers.

Is there anyway to preserve track of those I've read and discarded and those I've saved and yet still blow away and reconstitute the whole group?

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Re: Quade - what to do?

Postby Quade » Wed May 02, 2012 1:39 am

The spool_v1's can be killed outright. They're not used at all in 6.X.

Sadly it sounds like some sort of weird corruption in the spool_v6 records. What would be ideal would be that blowing away the spool_v1 fixes this since they're not used any more.

Old and new state will be lost if you re-download headers but, downloaded state should be preserved.
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Re: Quade - what to do?

Postby dane » Wed May 02, 2012 9:31 pm

Hi Quade

There's a ghost in the machine and it doesn't seem to live in the spool files. As we discussed, I took one of my folders (Books) and deleted the 3 groups in it (a.b.e-book, a.b.ebook, & a.b.ebooks), blew away their spool folders and then re-added them and loaded all headers.

Each group loaded separately without incident, but when I loaded the folder instead, I had many "deleted" subject lines. I created a new folder and moved the largest group (739k headers) to it and it opened fine individually and fine as a folder. Moved the group back to the old folder - same old thing. Moved all 3 groups to the new folder and deleted the old folder, renamed the new folder with the old folder name and it seems to be fine.

I'll experiment with my other folders to see if the same magic works without deleting the groups and let you know, but I wanted to fill you in just in case this makes some sense to you - it's more like witchcraft to me.

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Re: Quade - what to do?

Postby Quade » Wed May 02, 2012 9:38 pm

You don't by any chance have "Per Group" "Display Age" set do you? Right click the group and select "Properties".
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Re: Quade - what to do?

Postby dane » Wed May 02, 2012 10:10 pm

No, just "use profile" set for each folder.
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Re: Quade - what to do?

Postby Quade » Thu May 03, 2012 1:19 am

I'd try unchecking that and see what happens.
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Re: Quade - what to do?

Postby dane » Thu May 03, 2012 9:24 am

Hi Quade

I thought the new folders were the silver bullet, but this mornings d/l brought the same problem - "deleted" subject lines. I unchecked the folders' user profiles - no change.

I've temporarily retreated to v6.0 - which has been stable for me and doesn't seem to have this problem. I'm happy to switch back and forth if you have other ideas and, of course, will try new releases.

Is it possible to maintain 2 completely separate installs of NB? I'd like to create a second install, start fresh with the same groups and folders and over a few days compare the 2.

Thanks for all your help,
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Re: Quade - what to do?

Postby Quade » Thu May 03, 2012 11:47 am

Yeah, I don't blame you.

6 and 6.31 can use the same data folder for the most part. If you just make a copy of the "program files" folder for Newsbin, you can have both installed and run which ever one you want.
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Re: Quade - what to do?

Postby dane » Thu May 03, 2012 3:30 pm

Thanks, I'll let you know if I find out anything.

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Re: Quade - what to do?

Postby alexander038 » Thu May 03, 2012 6:52 pm

I too hope you will find it out cause i also still have the same problems even with the results of
newsbin internet search, i may instal 6.0 as well the coming days.

For the rest nothing but good words for this great software and support!
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Re: Quade - what to do?

Postby Quade » Fri May 04, 2012 12:20 am

Explain to me what you're seeing. He's not talking about search.
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Re: Quade - what to do?

Postby alexander038 » Fri May 04, 2012 8:46 am

I have send a pm with examples.
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Re: Quade - what to do?

Postby Quade » Fri May 04, 2012 9:28 am

Yeah, one picture told me exactly what the problem is. It's "Show Filenames" that's broken.

That's a really good clue. Thanks.

Dane, you might try this too. Disable "Show Filenames" and I'll bet you see things again. I think I'm going to have to put out a 6.32 to address this.
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Re: Quade - what to do?

Postby dane » Sat May 05, 2012 12:45 pm

Thanks Quade and Thanks alexander083 I'll try it and let you know how it goes.
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Re: Quade - what to do?

Postby dane » Sat May 05, 2012 2:03 pm

That's it!

Hide old/show filenames - deleted
Show fileneames - deleted
Hide old - actual subject listings
None - actual subject listings.

looking forward to 6.32
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Re: Quade - what to do?

Postby Quade » Sat May 05, 2012 2:19 pm

viewtopic.php?f=44&t=30299

New one's in the download page.
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Re: Quade - what to do?

Postby dane » Sun May 06, 2012 11:24 am

Hi Quade - hate to be dense but on the download page I found 6.31 build 1877 which did not solve the problem (unfortunately). There was a link in your post:

viewtopic.php?f=44&t=30299

but when I clicked it I was told I'm not authorized to view that forum. Did I misunderstand you saying that the new one was on the download page?

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Re: Quade - what to do?

Postby itimpi » Sun May 06, 2012 11:50 am

That link was part of the Registered Users atea of the forum. You should have access to it if you have updated your forum profile with your Newsbin registration key.
The Newsbin Online documentation
The Usenettools for tutorials, useful information and links
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Re: Quade - what to do?

Postby dane » Sun May 06, 2012 3:11 pm

Hi Quade and itimpi

After itimpi's post, I entered my registration number - it still took me a coupla minutes to realize I had to change my default usergroup from registered (forum) to registered (software). Then i was able to access 6.2 which works BEAUTFULLY! Yay!

thanks for everyones help and support. Glad to be back in the upgrade slipstream,
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