install/upgrade problem

[masimo]

I tried to run an upgrade but may have killed it before it was complete. I was surprised by a huge number of old unfinished downloads starting up as soon as newsbin opened. I deleted them then shut down the server. When I started it again from the start menu the old server came up. I then tried to upgrade by running the upgrade again but instead of upgrading it uninstalled newsbin. At no point in the upgrade was an option offered for anything, not directory, not uninstall. The upgrade program has a mind of its own.

Now when I try to install newsbin it says unable to install is newsbin running if so shut it down and try again. But it isn't running. Is there something in the nbi file that says it is? I tried a new install by downloading the trial binary but same results and same filename. my nbi file is intact and complete but I have no idea if it was upgraded or not. The groups never came up before I shut the new newsbin down.

At this point when I start newsbin the old program comes up but cannot do anything. Most of the old directory was apparently wiped out by the uninstall.


'What do I do now?
Can I do a new install then move the old nbi file into the new directory?

Mike

[dexter]

I'm having a hard time guessing what you may have done. How did you "kill" it before it was done? Did you just click cancel on one of the screens or did you kill it from the task manager or something? The installer has no uninstall capabilities in it, you have to explicitly run the uninstaller for it to actually remove anything. I honestly have no idea how you got it into this state based on your description.

All I can think of is reboot your machine then run the installer again.

[masimo]

I'm having a hard time guessing what you may have done. How did you "kill" it before it was done? Did you just click cancel on one of the screens or did you kill it from the task manager or something? The installer has no uninstall capabilities in it, you have to explicitly run the uninstaller for it to actually remove anything. I honestly have no idea how you got it into this state based on your description.

I shut it down by exiting the application normally.
The only binaries I have run are the old newsbin and the install.

All I can think of is reboot your machine then run the installer again.

I'll do that now.

[masimo]

ok reboot not helpful. How does the installer determine there is another newsbin running? I think we need to get rid of that indicator. This time after reboot the only thing I have done is run the upgrade.

On the uninstall, I thought that because there appear to be fewer files in the directory. It didn't say it was uninstalling. Bad assumption on my part.

[masimo]

got everything working now. did a fresh install then overwrote nbi file with old one and everything is good.

Mike

[dexter]

Cool, glad you got it worked out.