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Web control not working, unable to renew search subscription

PostPosted: Mon Aug 17, 2020 2:05 pm
by alfke
Hello,

I keep getting page time out errors when I try to update my cc information to renew the search. Can someone check into this please? I noticed it last night and was hoping it was a temporary glitch. I have tried 3 different browsers with the same results.

Thanks

Re: Web control not working, unable to renew search subscrip

PostPosted: Mon Aug 17, 2020 5:30 pm
by Quade
I'll pass this on to Dex.

Re: Web control not working, unable to renew search subscrip

PostPosted: Mon Aug 17, 2020 6:52 pm
by alfke
All fixed now, thanks!

Re: Web control not working, unable to renew search subscrip

PostPosted: Tue Aug 18, 2020 9:15 am
by dexter
Cool, thanks for letting us know.

I think you hit our DDoS protection mechanism if you had to re-enter your credit card a couple of times.