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Version 6.71 Beta 3 Available...

PostPosted: Thu Jun 09, 2016 4:02 pm
by dexter
A couple more fixes. Things are stabilizing. Should be ready for production release soon.

Here are the changes:

  • Fix issue when deleting files from the Files list was also deleting from disk. Only shift-delete should delete from disk *and* the list.
  • Fixed the Read Post Body function to show post headers.
  • Changes to the installer to allow override if the installer detects an incompatible operating system.

The download link is on the Newsbin Beta Page. Any questions, comments, or bug reports can be made by replying to this thread or by using the Technical Support Contact Form.

Re: Version 6.71 Beta 3 Available...

PostPosted: Fri Jun 10, 2016 3:28 am
by tl
Unfortunately 6.71 Beta 3 appears to be completely broken, when I start it nothing happens. I can see the process in the task manager and if I kill it and then launch it again it'll again show up there with 0% cpu and no window.

Re-installing Beta 2 and it works fine again...

OS: Windows 7 Profession (64-bit).

Re: Version 6.71 Beta 3 Available...

PostPosted: Fri Jun 10, 2016 3:39 am
by mimauk
Installed the latest beta3. Win7Pro 64 bit

Double click on desktop icon and NBPro starts but no GUI. Checked in Task Manager and NBPro was running. Ended process and checked nbi file and it had updated but the nbi.bak and nbi.old files had not updated and were time stamped from the last running of Beta 2. Tried starting NBPro by double clicking nbi file and NBPro started but no GUI again, checked Task Manager and NBPro running - ended process.

Re-installed Beta 2 and NBPro runs fine with GUI appearing - downloads no problems. nbi - nbi.bak and nbi.old files all updated with the same time stamp.

Re-installed Beta 3 and no GUI again. Back to Beta 2 for now.

Edit - no icon on the task bar when Beta 3 is running either

Re: Version 6.71 Beta 3 Available...

PostPosted: Fri Jun 10, 2016 9:00 am
by dexter
We've had two other reports of something like this through the 6.71 beta process but are unable to recreate it ourselves. Is anyone else experiencing this?

When you install B3, did you allow the installer to launch Newsbin or did you tell it not to? If the installer did launch Newsbin, did it work?

Re: Version 6.71 Beta 3 Available...

PostPosted: Fri Jun 10, 2016 9:35 am
by mimauk
dexter wrote:When you install B3, did you allow the installer to launch Newsbin or did you tell it not to? If the installer did launch Newsbin, did it work?


I let the installer launch - the desktop icon - and double clicking the nbi file try to start NBPro and there was no GUI with any of them.

I tried re-naming the nbi.bak file from the last beta2 launch and used that to try the beta3 version but still no GUI.

Re: Version 6.71 Beta 3 Available...

PostPosted: Fri Jun 10, 2016 10:50 am
by dexter
Quade says he updated sqlite in Beta 3. Could be some database corruption that B2 rides through but B3 chokes on. If you want to troubleshoot, I'd start by moving the downloadsV2.db3 file out of the newsbin data folder (while newsbin is closed) and then try B3 again.

Re: Version 6.71 Beta 3 Available...

PostPosted: Fri Jun 10, 2016 10:59 am
by mimauk
dexter wrote:Quade says he updated sqlite in Beta 3. Could be some database corruption that B2 rides through but B3 chokes on. If you want to troubleshoot, I'd start by moving the downloadsV2.db3 file out of the newsbin data folder (while newsbin is closed) and then try B3 again.


Removed the db3 file to Rubbish Bin - installed Beta3 - no GUI when launching NBPro from installer or desktop icon.

Any other files to try and remove???

Re: Version 6.71 Beta 3 Available...

PostPosted: Fri Jun 10, 2016 11:33 am
by tl
dexter wrote:Quade says he updated sqlite in Beta 3. Could be some database corruption that B2 rides through but B3 chokes on. If you want to troubleshoot, I'd start by moving the downloadsV2.db3 file out of the newsbin data folder (while newsbin is closed) and then try B3 again.

It seems unlikely that all three people who have commented so far all hit corrupt db3 file.

But to rule it out, I removed ALL the *.db3 files in the main directory (including the one you indicated) and B3 still hangs, B2 and earlier runs fine. I didn't remove SPOOL_V6, it does have the per-group db3 files but they shouldn't be loaded until much later IIRC.

Any other ideas you want tested?

Re: Version 6.71 Beta 3 Available...

PostPosted: Fri Jun 10, 2016 12:30 pm
by bd baker
Similar behavior for me - no GUI but process is running. Windows 7 Home; i7 proc; 16GB

Re: Version 6.71 Beta 3 Available...

PostPosted: Fri Jun 10, 2016 4:42 pm
by dexter
tl wrote:Any other ideas you want tested?


Locate the guiitems.db3 file. It may be in a folder other than your newsbin data folder. If it is, rename that and see if Newsbin starts. If that's not it, maybe it isn't an sqlite issue. Quade is out and will be back either tonight or tomorrow.

Re: Version 6.71 Beta 3 Available...

PostPosted: Fri Jun 10, 2016 6:19 pm
by mimauk
dexter wrote:
tl wrote:Any other ideas you want tested?


Locate the guiitems.db3 file. It may be in a folder other than your newsbin data folder. If it is, rename that and see if Newsbin starts. If that's not it, maybe it isn't an sqlite issue. Quade is out and will be back either tonight or tomorrow.


No that didn't work either still no GUI

Re: Version 6.71 Beta 3 Available...

PostPosted: Fri Jun 10, 2016 6:52 pm
by dexter
We'll have to wait for Quade to get back to pursue this. I've texted him but he hasn't had a chance to respond yet.

Re: Version 6.71 Beta 3 Available...

PostPosted: Fri Jun 10, 2016 10:23 pm
by nsane
No clue when it changed, but before if i selected say a few picture files, and right clicked and selected Download to Folder Named for Subject, it would pick the subject from the first file and download everything to that one folder, now it downloads everthing to a seperate folder named for each file, any switches i can use to change it back from my end? Fresh install btw, no clue if i had something previously checked to allow that.

Edit: my main download folder is E:\NZB\DL's\$(GROUP)\$(SUBJECT)\ so what i mean is, before if i selected a group of pic files it would download em to E:\NZB\DL's\$(GROUP)\first file name of selected files, now it downloads em all to seperate folders named for each file under the group folder.

Re: Version 6.71 Beta 3 Available...

PostPosted: Fri Jun 10, 2016 10:31 pm
by dexter
It was made into a .nbi setting back in 6.42 - http://help.newsbin.com/index.php/V600- ... t_behavior

Hasn't been tested in a long time so I'm not sure it still works.

Re: Version 6.71 Beta 3 Available...

PostPosted: Fri Jun 10, 2016 10:49 pm
by nsane
i had to change my main download folder to E:\NZB\DL's\$(GROUP)\ then that setting worked just like it did before, thanks for the tip )

Re: Version 6.71 Beta 3 Available...

PostPosted: Sat Jun 11, 2016 6:21 am
by Quade
We'll have to wait for Quade to get back to pursue this. I've texted him but he hasn't had a chance to respond yet.


Edit : Dex corrected me.

We don't know why it's not working for some of you. What OS's are you guys running?

Re: Version 6.71 Beta 3 Available...

PostPosted: Sat Jun 11, 2016 11:42 am
by stavros
same problem for me...

installed Beta3 as upgrade to Beta2. launched manually (not via installer), no gui, process stalls with about 6.9MB allocated.
Killed and restarted, same outcome.

Win 7 Ultimate x64 SP1

Re: Version 6.71 Beta 3 Available...

PostPosted: Sat Jun 11, 2016 12:47 pm
by mimauk
Quade wrote:

We don't know why it's not working for some of you. What OS's are you guys running?



Win7 Pro 64bit
Intel i5 4690k cpu
16GB memory
Asus Z97 MB with Intel HD Graphics 4600

Re: Version 6.71 Beta 3 Available...

PostPosted: Sat Jun 11, 2016 1:32 pm
by tl
Quade wrote:We don't know why it's not working for some of you. What OS's are you guys running?

Windows 7 Professional (64-bit), Core i5-2400 in a Gigabyte Z68A-D3H-B3 with 16GB RAM. The OS disk is an SSD.

Looks like all three reporters in this thread is still on Windows 7, time to fire up a W7 VM?

To answer an earlier question, I let the installer start NB Pro, no go. Killed it and started it from my normal icon, still no go. And for me GuiItems.db3 is in %LocalAppData%\Newsbin so I can confirm that removing it doesn't help either.

Re: Version 6.71 Beta 3 Available...

PostPosted: Sat Jun 11, 2016 2:32 pm
by kirm
Looks like all three reporters in this thread is still on Windows 7, time to fire up a W7 VM


Well I did just that. Seeing that win 7 is the common denominator here. Fired up my base install of win 7 x64 in VMWare, installed Newsbin and it fired up, it activated and all it was suppose to do. It updated all groups with no issues.

Guess we got to look for another common issue these guys are experiencing.

kirm

Re: Version 6.71 Beta 3 Available...

PostPosted: Sat Jun 11, 2016 3:10 pm
by mimauk
tl wrote:
Quade wrote:We don't know why it's not working for some of you. What OS's are you guys running?

Windows 7 Professional (64-bit), Core i5-2400 in a Gigabyte Z68A-D3H-B3 with 16GB RAM. The OS disk is an SSD.

Looks like all three reporters in this thread is still on Windows 7, time to fire up a W7 VM?



Another common factor I just noticed from other posts is that my C:\ drive is an SSD drive as well

Re: Version 6.71 Beta 3 Available...

PostPosted: Mon Jun 13, 2016 4:29 pm
by bd baker
I am in the 1% with the lockup problem. My C: drive is SSD as well, but I don't use that for Newsbin. I have my Download folder on my E: drive and my Data folder on F:.

Re: Version 6.71 Beta 3 Available...

PostPosted: Mon Jun 13, 2016 6:50 pm
by Maelstroem
B3 installed and upgraded fine for me over B2! I never launch NB from the installer, only launch the release notes. NB runs fine from its icon.

Win10 x64 LTSB, i7 Haswell, 16GB RAM and installed on an SSD which is a DATA drive but the downloads folder goes to a HDD which again is just a DATA drive! Win10 installed on an SSD, changed win temp folder to be on same HDD as NB downloads folder if that matters!

Re: Version 6.71 Beta 3 Available...

PostPosted: Mon Jun 13, 2016 7:20 pm
by dexter
Someone just reported they were able to resolve their issue by deleting the posterlockout.txt file and clearing out their filters in the filters.db3 database. They had a large number of blocked posters and for some reason B3 was taking a long time processing them on startup.

Could be worth looking at for you guys.

We are up to 6 people reporting this now, out of 800 people running the beta. So it's still a rare and odd issue.

Re: Version 6.71 Beta 3 Available...

PostPosted: Mon Jun 13, 2016 9:55 pm
by sonomazr2
My update went fine. Thought I might have a problem with a large posterlockout.txt, maybe it wasn't as big as I thought. 55KB. SSD program drive with hdd data drive.

Re: Version 6.71 Beta 3 Available...

PostPosted: Tue Jun 14, 2016 3:48 am
by mimauk
dexter wrote:Someone just reported they were able to resolve their issue by deleting the posterlockout.txt file and clearing out their filters in the filters.db3 database. They had a large number of blocked posters and for some reason B3 was taking a long time processing them on startup.

Could be worth looking at for you guys.

We are up to 6 people reporting this now, out of 800 people running the beta. So it's still a rare and odd issue.


That didn't work for me - still no GUI with beta3.

Re: Version 6.71 Beta 3 Available...

PostPosted: Tue Jun 14, 2016 5:34 am
by Quade
That didn't work for me - still no GUI with beta3.


How about moving every file out of the data folder, including all the folders EXCEPT the NBI file and then see what happens? Then you can move them back one at a time if that works.

You know, if you make a copy of the Newsbin "Program Files" folder you can have multiple versions installed and switch back and forth.

Program Files\Newsbin 6.70B2\
Program Files\Newsbin 6.70B3\

And then just rename the folders to run one or the other.

Re: Version 6.71 Beta 3 Available...

PostPosted: Tue Jun 14, 2016 6:30 am
by tl
Quade wrote:
That didn't work for me - still no GUI with beta3.

How about moving every file out of the data folder, including all the folders EXCEPT the NBI file and then see what happens? Then you can move them back one at a time if that works.

Nope, still hangs with a %LocalAppData%\Newsbin that only contains the .NBI...

When it starts up it creates Filters.DB3, GuiItems.db3, Chunks, Images, NzbAutoLoad and Temp before it hangs but it's still really early in the startup phase.

Process Explorer say it used < 0.1 seconds and allocated 7388kB. Virtual Size is 96352kB. It did 120 reads, 561 writes, 2497 "Other" IO. It has 115 handles (123 peak), 28 GDI handles and 3 USER handles, with no network requests currently established.

It shows three/five threads:
  • NewsbinPro64.exe+0x5c13bc, state: Wait:WrKeyedEvent
  • ntdll!RtIDestroyHandleTable+0x270 (one to three of these), state: Wait:WrQueue
  • ntdll.dll!TplsTimerSet+0x8a0, state: Wait:UserRequest

B2 also with just the NBI file starts up a LOT more threads than that (currently listing 71).

Starting up B3 without the NBI also fails, it does exactly the same thing except it also creates the new Newsbin.nbi file.

Hopefully this will give you at least an idea how far it gets to narrow down the scope.

Re: Version 6.71 Beta 3 Available...

PostPosted: Tue Jun 14, 2016 8:26 am
by mimauk
Quade wrote:
That didn't work for me - still no GUI with beta3.


How about moving every file out of the data folder, including all the folders EXCEPT the NBI file and then see what happens?


I'll give that a try but my nbi file is not in the data folder it is on a seperate drive D:\ where everything I download with NBPro is put. My reasoning being that if my c:\ drive crashed and was not recoverable, I could start up a new installation of NBPro without having to set up servers and search and subscribe to all the my groups and GOGs - I'm lazy :D

Re: Version 6.71 Beta 3 Available...

PostPosted: Tue Jun 14, 2016 8:41 am
by Quade
I copied it over to a VM that never had Newsbin running on it, started it and it started fine. It was Win8 though. I guess I need to do the same thing with a Win7 VM though someone else has already done that and confirmed it worked.

The way I re-tested is I deleted:

HKEY_CURRENT_USER\Software\DJI Interprises

In Regedit. And

C:\Users\Quade\AppData\Local\Newsbin

From my C drive. This essentially starts Newsbin from scratch.

******************************************
DON'T DELETE this folder IF it's your main data folder. My DATA Folder is on a different drive. This is the default data folder.
******************************************

If you do this, you'll have to re-enter you registration key. To register the NBI file with it again, you should be able to simply double-click your old NBI.

Re: Version 6.71 Beta 3 Available...

PostPosted: Tue Jun 14, 2016 9:09 am
by mimauk
Quade wrote:The way I re-tested is I deleted:

HKEY_CURRENT_USER\Software\DJI Interprises

In Regedit. And

C:\Users\Quade\AppData\Local\Newsbin

From my C drive. This essentially starts Newsbin from scratch.

If you do this, you'll have to re-enter you registration key. To register the NBI file with it again, you should be able to simply double-click your old NBI.


After copying the Newsbin folder in App.data folder and naming it beta2 in a seperate folder, I deleted the key and the newsbin folder and installed beta 3. Tried to run it with the new nbi file and the old nbi file and again had no GUI. Re-installed beta 2, started it with no problems and re-registered NBPro.

Re: Version 6.71 Beta 3 Available...

PostPosted: Tue Jun 14, 2016 11:44 am
by Quade
Thanks for the effort.

I'm installing the oldest version of Win7 I have on hand here into a VM and will try it. It's seeming more and more that this is a Win7 issue with B3.

B3 was built using a newer version of the devel tools than B2. I'm wondering if it's related to that.

One common denominator seems to be Eset. At least I've seen what seems like a couple reports with people using Eset.

Re: Version 6.71 Beta 3 Available...

PostPosted: Tue Jun 14, 2016 2:19 pm
by UnknownOne
Quade wrote:Thanks for the effort.

I'm installing the oldest version of Win7 I have on hand here into a VM and will try it. It's seeming more and more that this is a Win7 issue with B3.

B3 was built using a newer version of the devel tools than B2. I'm wondering if it's related to that.

One common denominator seems to be Eset. At least I've seen what seems like a couple reports with people using Eset.


My Specs are Windows 7 pro 64 bits, i7-2600k 16gb ram. I'm having the same problem beta3 but I don't use Eset, I'm using Norton Security and Malwarebytes. I'm switching back to 6.71Beta2.

Re: Version 6.71 Beta 3 Available...

PostPosted: Tue Jun 14, 2016 2:34 pm
by bd baker
I'm using Kaspersky Internet Security ver. 15.0.2. Pausing protection does not resolve the "No GUI" problem for me. Win 7 Home Premium (SP1)

Re: Version 6.71 Beta 3 Available...

PostPosted: Tue Jun 14, 2016 2:35 pm
by mimauk
Quade wrote:
One common denominator seems to be Eset. At least I've seen what seems like a couple reports with people using Eset.


I don't use eset I use free avg. Everyone with the problem seems to be running the 64 bit version of Win7.

Re: Version 6.71 Beta 3 Available...

PostPosted: Tue Jun 14, 2016 2:57 pm
by Quade
In the install folder. How about deleting the PAR and TBB dll files then see if it starts.


I tested with 32 bit Win7 and had no issues. Now I'm installing 64 bit Win7 and am trying again.

Re: Version 6.71 Beta 3 Available...

PostPosted: Tue Jun 14, 2016 3:40 pm
by mimauk
Quade wrote:In the install folder. How about deleting the PAR and TBB dll files then see if it starts.




No luck - installed beta3, deleted tbb.dll and par2repair64.dll - started NBpro from nbi file and no GUI again.

Re: Version 6.71 Beta 3 Available...

PostPosted: Tue Jun 14, 2016 3:57 pm
by kirm
B3 was built using a newer version of the devel tools than B2. I'm wondering if it's related to that.


Think you may have something here Quade. Dex stated there are only about 6 users with this issue, worked fine for me under win7 64 in VM. Did not try 32.

Are there some similar background programs that these 6 users have running in background that somehow conflicts with the newer development tools you have used? Would a build using older version of devel tools solve this issue?

kirm

Re: Version 6.71 Beta 3 Available...

PostPosted: Tue Jun 14, 2016 4:22 pm
by mimauk
If there are only 6 of us having problems, would it help if we pm'd a screenshot to you, of the processes running in Task Manager, on our machines and you could see if there was something common to all of us?

Re: Version 6.71 Beta 3 Available...

PostPosted: Tue Jun 14, 2016 7:51 pm
by DrMASE
Make that seven with this issue. *sigh* Windows 7 ultimate x64 with all updates but the telemetry ones.

Re: Version 6.71 Beta 3 Available...

PostPosted: Wed Jun 15, 2016 1:37 am
by nzzz
I wouldn't doubt that some antivirus program detected a version change and blocked access, pausing doesn't beat uninstalling the a/v program completely.

Another place to check for issues is Event viewer.
You could also try watching in Process Monitor if you learn how to filter out the irrelevant processes ("Drop Filtered Events" left unchecked will use a lot of RAM).

If it's showing up in the task bar, the gui might also just be off screen but for multi monitor users you're probably familiar with how to get the gui back on the primary screen after changing screen configurations... which is also mentioned here

Re: Version 6.71 Beta 3 Available...

PostPosted: Wed Jun 15, 2016 5:32 am
by mimauk
I've been alternating between beta2 and beta3 to see if I can spot anything different in Task Manager and Event Viewer and the only thing I can see is that when beta3 starts - in Task Manager, NBPro shows as running in the list in the Processes Tab but does not appear in the Applications Tab and of course there is no GUI or Icon on the Taskbar.

Being a purely mechanical person and not a programmer, I read that as the process starting up but being interrupted before the GUI gets a signal to start. This only affecting a few of us, seems to indicate that it is a compatibility problem with NB and something that is common to our PCs probably something to do with the Graphics - video software? even mobile phone software? or something else that involves graphics. Does that make sense???

Re: Version 6.71 Beta 3 Available...

PostPosted: Wed Jun 15, 2016 8:30 am
by Quade
Being a purely mechanical person and not a programmer, I read that as the process starting up but being interrupted before the GUI gets a signal to start. This only affecting a few of us, seems to indicate that it is a compatibility problem with NB and something that is common to our PCs probably something to do with the Graphics - video software? even mobile phone software? or something else that involves graphics. Does that make sense???


I consider this to be an accurate assessment. I woke up wondering if the 32 bit version would work on these Win7 64's. I spent yesterday building the repair stuff with VC2015 in case that has something to do with it.

My current plan is to some up with a test version that logs the startup process then let you guys try it.

Re: Version 6.71 Beta 3 Available...

PostPosted: Wed Jun 15, 2016 12:31 pm
by Calahan
Hello,

I just updated from 6.71 beta 2 to beta 3 and have the same problem, no gui.
Win 7 Ultimate 64bit with Service Pack 1, 32 GB RAM, Newsbin on an SSD but on Drive G:.
Went back to beta 2 and it runs fine.

All the best,
Calahan

Re: Version 6.71 Beta 3 Available...

PostPosted: Wed Jun 15, 2016 5:30 pm
by Quade
http://www.newsbin.com/downloads/nb671B4.exe

Here's a test version to try. I disabled some things and added some more error messages. This is just a test version though, it resets the display layout each time it's run. If this works, next step is to restore the display layout saving.

Re: Version 6.71 Beta 3 Available...

PostPosted: Wed Jun 15, 2016 5:34 pm
by bd baker
I get a System Error dialog: "The program can't start because VCOMP140.DLL is missing....."

Re: Version 6.71 Beta 3 Available...

PostPosted: Wed Jun 15, 2016 6:17 pm
by mimauk
bd baker wrote:I get a System Error dialog: "The program can't start because VCOMP140.DLL is missing....."


Same error message for me.

Re: Version 6.71 Beta 3 Available...

PostPosted: Wed Jun 15, 2016 6:21 pm
by Quade
I think it might be the new "FreeImage. I'll look into getting rid of that dependencey.

Re: Version 6.71 Beta 3 Available...

PostPosted: Wed Jun 15, 2016 6:32 pm
by Quade
How about re-downloading and re-installing. You have to re-download because this is the full installer.

I was able to remove the dependency on that file. It was the updated version of the FreeImage dll's.

Re: Version 6.71 Beta 3 Available...

PostPosted: Wed Jun 15, 2016 7:07 pm
by bd baker
Re-downloaded B4 from the link above and re-installed. I no longer get the VCOMP140.DLL missing error, but I still have the problem of no GUI window showing up.