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No Results When searching
Posted:
Tue Aug 30, 2016 8:05 amby tea4me
Hi, I have had to rebuild my system and have installed Newsbin Pro 6.72, build 4776 & have a subscription to the search service.
When I enter a search I see no results, however my number of allowed searches decreases - any thoughts / suggestion how I can resolve this would be appreciated.
Re: No Results When searching
Posted:
Tue Aug 30, 2016 8:28 amby Quade
1 - In the options, I'd select "Open Data Folder" then exit Newsbin.
2 - Move/Delete the files "PosterLockout.txt" and "Filters.db3" into a new folder
3 - Restart and try again.
4 - Look at the display and make sure not filters are set.
Re: No Results When searching
Posted:
Wed Aug 31, 2016 10:53 amby tea4me
Thanks for your reply, unfortunately your suggestion didn't resolve the issue.
Having uninstalled and reinstalled the software before posting my question I thought I would try the same again and hey presto my search is now working!
Thanks again
Re: No Results When searching
Posted:
Wed Aug 31, 2016 11:36 amby Quade
Sounds like maybe a permissions problem then. If Newsbin can't write to the data folder, search won't work.