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Problem contacting the Search Server. Please contact technic
Posted:
Thu Dec 17, 2015 9:52 amby cjmoore
Coincidence possibly but since upgrading to 6.62 my watch lists are not longer updating (times are updating but nothing found) and when I try a manual search I get the message "Problem contacting the Search Server. Please contact technical support"
Any ideas?
Re: Problem contacting the Search Server. Please contact tec
Posted:
Thu Dec 17, 2015 11:27 amby Quade
Can you do regular downloads?
Normally we think this is cause by and update triggering you security software to block Newsbin off the internet. If you can't also connect to your news server then it's likely a security software issue.
Re: Problem contacting the Search Server. Please contact tec
Posted:
Thu Dec 17, 2015 1:12 pmby cjmoore
Yes I can download ok, I resorted to downloading latest headers of normal groups and downloading that way.
Re: Problem contacting the Search Server. Please contact tec
Posted:
Thu Dec 17, 2015 1:29 pmby Quade
That suggests it's not security software then. I'll talk to Dex about it. The server is up. I'm using it so we need to figure out what's happening with the connection.
Re: Problem contacting the Search Server. Please contact tec
Posted:
Thu Dec 17, 2015 1:57 pmby dexter
Are you on Win 10 by chance? Had another report of this happening right after they did a Win 10 update.
If not, did anything change on your system other than upgrading to 6.62?
Re: Problem contacting the Search Server. Please contact tec
Posted:
Fri Dec 18, 2015 5:24 amby cjmoore
OK it looks like a local issue.
I have two broadband connections here, when I route is.newsbin.com through my secondary connection it works, not sure why it's suddenly not working through my main connection but will investigate.
Thanks for you help.