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Cannot upgrade due to timeout

PostPosted: Tue Dec 20, 2011 6:48 pm
by wkbrad
I'm trying to upgrade from 5.59 build 9826 to 6.21. Using XP.

The installer connects to the internet and begins downloading Newsbinpro.exe. It stops 95-98% of the way through and I"m told that the download has failed due to time out issue.

Installer details are:

Output folder: C:\Program Files\NewsBin
Output folder: C:\Program Files\NewsBin
Create folder: C:\DOCUME~1\Keith\LOCALS~1\Temp\nsq3AD.tmp\NBProgFiles
Downloading newsbinpro.exe...
Copy failed

Now, when I try to open 5.59, I get the message:

"Attempted and unsupported operaiton" and "encountered and improper argument"

I've searched but can't seem to find a solution on the boards.

Help!

Re: Cannot upgrade due to timeout

PostPosted: Tue Dec 20, 2011 9:31 pm
by dexter
Download the full installer further down on the download page I suspect a firewall or Internet Security software is conflicting with the installer.

Re: Cannot upgrade due to timeout

PostPosted: Tue Dec 20, 2011 10:01 pm
by wkbrad
That did it. Much thanks for the help.