App Crash on exit

Technical support and discussion of Newsbin Version 6 series.

App Crash on exit

Postby Tw4T » Fri May 10, 2013 5:31 am

Hi, I am having a problem with the latest versions of NBpro (50B6/50B7) crashing on exit. I have just done a fresh install of Windows 7 x64 and installed Newsbin a fresh as well. I have it registered and all the settings as I have had them from since I can remember. My initial install of B6 kept crashing when I exited the program so I tried a fresh Install of Windows again and installed B7 hoping that the problem would go away. Here are the TWO crash reports I get when I exit the program : -

Problem Event Name: APPCRASH
Application Name: NewsbinPro64.exe
Application Version: 6.4.1.0
Application Timestamp: 51895b70
Fault Module Name: NewsbinPro64.exe
Fault Module Version: 6.4.1.0
Fault Module Timestamp: 51895b70
Exception Code: c0000005
Exception Offset: 0000000000293740
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 2057
Additional Information 1: f3f6
Additional Information 2: f3f6e205c1f5e5c776cf597c44712d5b
Additional Information 3: 8fd8
Additional Information 4: 8fd8b03385abb412244ce764c285c8b8



Problem signature:
Problem Event Name: APPCRASH
Application Name: NewsbinPro64.exe
Application Version: 6.4.1.0
Application Timestamp: 51895b70
Fault Module Name: NewsbinPro64.exe
Fault Module Version: 6.4.1.0
Fault Module Timestamp: 51895b70
Exception Code: c000041d
Exception Offset: 0000000000293740
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 2057
Additional Information 1: 3f91
Additional Information 2: 3f91b56499cd73842712e4b2aa774d00
Additional Information 3: d0eb
Additional Information 4: d0ebf70ce32b94e37454814196cfaa87

Windows has now set "Compatibility Settings" to NBpro but I do not want these as it should just work as is. Can you tell from the event log above what the problem is and how to overcome it? I have NEVER had any problems with betas before so I am thinking it maybe a Windows Update that is breaking it ?? Any help would be much appreciated. For now I am going to go back to the last stable version (642). Thanks in advance.
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Re: App Crash on exit

Postby DThor » Fri May 10, 2013 8:39 am

Using a non - English language pack? That could cause this until new ones get compiled for the release. Wasn't aware windows ever pushed compatibility settings on a program, thought that was a user setting, try to get that back to normal. Ensure you've disabled any antivirus or similar nanny applications just to rule them out. Try installing a fresh version and don't use your old configuration, do a little downloading, then quit, see if it still happens. That isolates or eliminates your config from the equation.


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Re: App Crash on exit

Postby Tw4T » Tue May 14, 2013 12:58 pm

Hi, thanks for the reply. I have just Installed Win7 x64 with all the current updates; English UK. NOTHING else has been installed apart from Newsbin B7. I have entered my product key to register and only changed the download path in the settings; apart from setting up Giganews server of course. I get an error of incorrect password when I try a Group download or an NZB import and then, bang, it crashes as soon as I hit either the red X or File>Quit. Windows instantly says it has applied "Compatibility settings" and the only way to change these is to go into group policy. So, a Vanilla install ; 3 times, and the same results each time (B5,6,7). I am now going to reinstall afresh again and try the last stable build (642). I am a tad disappointed as I like to keep up to date but alas it looks like I am stuck with 642 for the time being Image link not allowed for unregistered users Many thanks again for reading this far
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Re: App Crash on exit

Postby Quade » Tue May 14, 2013 1:26 pm

Wonder if it's still trying to connect?
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Re: App Crash on exit

Postby Tw4T » Tue May 14, 2013 1:41 pm

I'm not sure, it crashes just opening it up and then closing it, without any server access required Image link not allowed for unregistered users
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Re: App Crash on exit

Postby Quade » Tue May 14, 2013 2:50 pm

Doesn't happen here so, I wonder if you have corrupt DB3 files in the data folder?
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Re: App Crash on exit

Postby DThor » Wed May 15, 2013 8:38 am

You inferred you tried a completely vanilla setup, using none of your old config or files, assuming you did that... Hmmm yeah, a weird one. I'm still stuck on the strange way windows is behaving, enforcing a compatibility. That suggests a fundamental issue with the binary that was installed.

Apologies if I missed it, but did you try installing the last non-beta release(after completely uninstalling newsbin), fire it up once, then upgrade to the latest beta? It shouldn't matter, but maybe it does...

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